We like to take all possible steps to protect our clients' details as well as the integrity of THSALE. By speaking with our client's on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have.

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We currently accept Paypal and Skrill as our prefered online payment methods for small tomediumpurchases. Having your Paypal or skrill account verified and ensuring your delivery/contactinformation is up to date will speed up the verification and delivery of your order. For larger orders, we prefer payment via Western Union.

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To sell game currency, please contact our Live Help, e-mail us at vendor@thsale.com or contact our Buying Agent on MSN Messenger (vendor@thsale.com). We shall discuss a price with you and ask you to deliver your currency to our characters ingame. Upon receiving your currency, we shall make payment to you via Paypal.

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AYes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or e-mail sales@thsale.com to discuss a bulk discount.

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We offer supplies of game currency on all the games listed to your left, on all servers available. To see a list of available servers and the services offered, please select your game on the left of your screen.

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By becoming a thsale customer, you are dealing with a reputable company with a long history of satisfied customers. However, successful companies such as ours are often targetted by hackers and phishers in order to steal your account, personal and/or payment information. We ask that you take certain precautions to protect yourself from fraud:

1) When purchasing through thsale, you should only ever send payment tosupport@thsale.com - if you are asked to send payment to any other address, this is not us!Ensure that, when you think you are purchasing on the thsale web site, that the URL in your address bar reads “www.thsale.com”.

2) You can ensure you are dealing with thsale staff ingame by e-mailing us or otherwise contacting us with a security phrase. Our staff will repeat this to you ingame to verify you are dealing with thsale.

3) If you need to verify the validity of a thsale staff member, please contact our Live Helpand they will confirm their validity for you.

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For further information on selling items and accounts to thsale please contact us via ourLive Help or e-mail vendor@thsale.com.

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Payment for currency, items and accounts sold to thsale will be made via Paypal or Skrill.

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(1) There may have been an error on your order, a mis-spelt character name or complications with payment.If you have been unavailable to receive your order, we may call you to ask you to collectyour order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers,
something which benefits all our customers and MMORPG players.

4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

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We are aware of vast time differences between certain countries, and so we will strive to call you 30 minutes to 1 hour after your order is made to ensure you are available and that we don’t wake you up!

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You can opt to contact us via Live Help, e-mail or telephone (contact details can be found in the Contact Us section). Please quote your order number to ensure your enquiry is dealt
with swiftly.

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We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

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Quite simply - no. We have never been informed of any account bannings of thsale customers due to their dealings with thsale. We are a reputable company that does not engage in cheating, exploiting or phishing. Dealing with other companies who obtain currencies and virtual commodities through these illegitimate means may result in your account being banned, but we can assure you awe are not one of those. We are proud of our company’s reputation and we will continue offering a safe, quality service to our customers, whilst combatting scammers and fraudsters in MMORPGs.

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It is simple to send money in person through Skrill. Just put your information and paid follow the instruction if you have the Skrill accountalready.You can register a new Skrill account now if you don't have one.Register the newSkrill account now to pay,Skill will give you 20% CashBack. For more details please visit www.moneybookers.com.

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(1)Your order has some trouble,we need double check it by phone.or you can call me,518-300-1118.
(2)Your character is wrong,please tell me the right one. Your faction and server is wrong,pleae tell me the right one.
(3)Your payment is pending,it needs 3-7 days to clear.When your payment is cleared,we will send the gold to you as soon as possible.
(4)Because we can not contact you in the game,you have not received the order

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We will trade with you face to face in the game.

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There are enough stock for you,you can order first,when we are ready,we will contact you in the game.If you are offline,we will give you a call or email.No need to worry you miss your order.Please fill in the right information,when you place the order.

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In order to deliver the gold to you in time,we need your phone number so that we can contact you at any time.

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It is simple to send money in person through Western Union. Just follow these steps:
Step1:Go to a local participating Western Union Agent Location.
Step2:Fill out the required form.Then, simply show the Agent clerk your identification card.
Step3:Give the Agent clerk the form, cash and sign the receipt.
Step4:Get the MTCN (Money Transfer Control Number) from the receipt.
Step5:Go back to Live Help with the MTCN and your order details.After the verification the operators will arrange the delivery of your order.
Our information is as follows; First name：Rui，Last name：Xia，City: Hefei, State: Anhui, Country: China.

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